Programs Administrator

The Programs Administrator assists the Chief Programs Officer with daily programmatic operational projects and coordinating program and administrative responsibilities of the Family and Provider services department.   

DUTIES AND RESPONSIBILITIES:

  • Assists the  Director in reviewing contract goals and requirements and helps develops systems to ensure that programs are compliant
  • Maintains regular communication with Chief Programs Officer regarding status of current projects and development of new projects , provide updates and feedback in regard to the Department
  • Assists the Family and Provider Services Directors in implementing department projects
  • Provides administrative support to the Family and Provider Services Directors and Chief Programs Officer
  • Organizes, develops and conducts outreach events for all programs
  • Assists the Chief Programs Officer in analyzing the data of families and providers to determine clients’ needs, evaluate program success and to determine direction of programs
  • Maintains all Community Care Licensing Complaints for the department and works with staff, parents and Community Care Licensing to file a complaint, provide resources and ensure that next steps are followed
  • Assists programs in implementing work plans and strategies
  • Seeks and develops resources for families and providers to enhance quality of programs
  • Fills–in for program staff when there are vacancies to perform such duties as R&R shifts, creating presentations, timesheet calculations, outreach presentations, intakes, etc.
  • Assists with the production of reports and special projects for the department, funders and the agency, such as dashboards and trend analysis on clients ‘ needs
  • Assists Chief Programs Officer with updating program and procedures and implement quality assurance for programs 
  • Participates in meetings, represent the agency in the community and collaborate with other organizations, corporations, and social services agencies
  • Provides written and verbal translations as needed
  • Other duties as assigned

 SKILLS REQUIRED:

  • Bilingual in Cantonese/English is preferred
  • Knowledge of early childhood education and Child Care Licensing is a plus
  • Strong  organizational and interpersonal skills
  • Ability to be creative, detailed oriented, and experience in workshop and resource development
  • Ability to help create strategies to improve program functions
  • Excellent communication skills, both verbal and written
  • Demonstrated sensitivity to the need, and understanding of the diverse socioeconomic, cultural and ethnic backgrounds of parents and childcare providers in San Francisco
  • Strategic planner who is adept at  prioritizing, organizing and following through; able to balance multiple competing priorities
  • Able to monitor programmatic practices and provide analysis
  • Experience working with limited English speakers and diverse population is a plus
  • Ability to implement materials, conduct workshops for groups
  • Ability to work independently as well as a team member
  • Strategic thinking, influencing, problem solving and decision making skills and be self directed
  • Knowledge of resources in San Francisco
  • Ability to collaborative and build positive/effective partnerships
  • Ability to analysis data systems
  • Proficient in all Microsoft Office programs, especially Power Point
  • Ability to bend and lift 50 pounds
  • Ability to work on some evenings and weekends.

EDUCATION REQUIRED:

  • Bachelor’s degree in Child Development, Education, Social Work or related field AND two year paid experience

Please submit a cover letter, your resume and a copy of your transcript, to humanresources@wuyee.org.