The Programs Assistant supports the Chief Programs Officer with daily programmatic operational projects and administrative responsibilities.
DUTIES AND RESPONSIBILITIES:
- Assists the Director in reviewing contract goals and requirements and helps develops systems to ensure that programs are compliant.
- Maintains regular communication with Chief Programs Officer regarding status of current projects and development of new projects , provides updates and feedback
- Performs front office work
- Assists with the implementation of program projects
- Provides administrative support to the Chief Programs Officer
- Organizes, develops and conducts outreach events for all programs
- Assists the Chief Programs Officer in analyzing the data of families and providers to determine clients’ needs, evaluate program success and to determine direction of programs
- Maintains all Community Care Licensing Complaints for the department and works with staff, parents and Community Care Licensing to file a complaint, provides resources and ensure that next steps are followed
- Assists programs in implementing work plans and strategies
- Seeks and develops resources for families and providers to enhance quality of programs
- Fills–in for program staff when there are vacancies to perform such duties as R&R shifts, creating presentations, timesheet calculations, outreach presentations, intakes, and enrollment etc.
- Assists with the production of reports and special projects for the department, funders and the agency, such as dashboards and trend analysis on clients ‘ needs
- Assists Chief Programs Officer with updating program and procedures and implement quality assurance for programs
- Participates in meetings, represent the agency in the community and collaborate with other organizations, corporations, and social services agencies
- Provides written and verbal translations as needed
- Other duties as assigned
- Bilingual in Cantonese/English is preferred
- Knowledge of early childhood education and Child Care Licensing is a plus
- Strong organizational and interpersonal skills
- Ability to be creative, detailed oriented, and experience in workshop and resource development
- Ability to help create strategies to improve program functions
- Excellent communication skills, both verbal and written
- Demonstrated sensitivity to the need, and understanding of the diverse socioeconomic, cultural and ethnic backgrounds of parents and childcare providers in San Francisco
- Strategic planner who is adept at prioritizing, organizing and following through; able to balance multiple competing priorities
- Able to monitor programmatic practices and provide analysis
- Experience working with limited English speakers and diverse population is a plus
- Ability to implement materials, conduct workshops for groups
- Ability to work independently as well as a team member
- Strategic thinking, influencing, problem solving and decision making skills and be self directed
- Knowledge of resources in San Francisco
- Ability to collaborative and build positive/effective partnerships
- Ability to analysis data systems
- Proficient in all Microsoft Office programs, especially Power Point
- Ability to bend and lift 50 pounds
- Ability to work on some evenings and weekends.
- Bachelor’s degree in Child Development, Education, Social Work or related field AND two year paid experience
HOW TO APPLY:
To apply for an open position, please submit a cover letter, your resume and a copy of your transcript, to firstname.lastname@example.org.