Child Care

Why R&Rs matter

Wu Yee's R&R program can  personally assist you in your search for child care and help educate you about your options and your rights as a parent or guardian.

Wu Yee's R&R program can personally assist you in your search for child care and help educate you about your options and your rights as a parent or guardian.

Choosing the right child care options for your family can be a stressful process, especially when there are so many things to consider: environment, curriculum, philosophy and of course — safety. And while there are certainly benefits in using online child care searches, there can be major issues if the process is too impersonal or if the information provided to parents is inadequate.

When it comes to your child care search, consider working with a child care Resource and Referral (R&R) who can personally assist you in your search and educate you about your options and your rights.

Wu Yee’s Child Care Resource and Referral program, funded by the Department of Education, is a program designed to educate parents and guardians about the process of selecting child care providers that are a good match for their needs, and empower families with information regarding background checks, quality monitoring and licensing standards.

 Working with Wu Yee’s R&R, you can:

Did you know?

In addition to interviewing and checking references, parents and guardians can also use TrustLine to obtain background information on child care providers. Trustline is a statewide registry of individuals providing care for children (including license-exempt caregivers) who have already passed a background check. You can contact Trustline to see if a child care provider has already passed a background check, or you may request that a child care provider undergo a background check with fees starting at $135.

All child care providers listed TrustLine registry have submitted their fingerprints to the California Department of Justice and have no disqualifying criminal conviction in California. Some, but not all, TrustLine listed providers have also had FBI criminal record clearance. Learn more at                                      

Start your child care search with Wu Yee’s online R&R portal or call 415.391.4956.

Help us write more San Francisco success stories

“I love Wu Yee. I’m so grateful. I don’t know what I would do without it.”

A single mother of three, Tala has two children at one of Wu Yee’s child development centers in Bayview/Hunters Point, and another child in elementary school.

Every morning is a timecrunch for Tala, who first drops off her son and daughter at Wu Yee and then heads over to her oldest daughter’s school, all so she can get to her job as a medical receptionist by 8:30. 

Before hearing about Wu Yee’s Head Start program from a coworker, Tala struggled to find enough hours of care for her children during the day. Sometimes her mother could watch them, sometimes she’d have to take them into work with her. The Head Start programs she did qualify for only allowed her children to have care for five hours each day. Because of these restraints, Tala could only work limited hours and had difficulty making ends meet. Now enrolled at Wu Yee, Tala’s children receive extended hours of care, and she can work full-time. 

“I’m very appreciative of everything,” she said. “Being the sole provider is so difficult. But I do appreciate the help I get. I love the staff here. I’m pretty comfortable with them. They talk to me, they greet me, see if I’m okay, because they know my situation. I don’t know what I’d do without this program.”

Without access to child care assistance, a single parent like Tala, working full-time at California’s minimum wage would spend nearly half of her income on full-time, center-based care for just one preschool-aged child. Child care assistance allows parents like Tala to succeed on the job by reducing the chances that she’ll have to miss work or cut back on her hours. 

Each family’s situation is unique, and we want to continue to provide the care and services that fit their needs. Demand for subsidized child care far exceeds supply – in San Francisco, there are over 2,000 infants and toddlers on waiting lists for care. We want to continue to provide high-quality early child care, building a foundation for children’s success and helping lower-income parents find and keep jobs. But our funding only goes so far.

Your donation will go directly toward funding Wu Yee’s programs, which directly impact the lives of San Francisco’s children and families through center-based child care, family child care homes, home-based programs, child care subsidies, child care resource and referrals, the Joy Lok Family resource center, public benefits assistance, and training and support for child care providers.

With your help, we can write more success stories for San Francisco’s families.