Child Care Provider Services Manager

The Child Care Provider Services Manager supports the Provider Services Department by managing the delivery of programs and operational procedures necessary to support the provider community.  The manager is responsible for the implementation, supervision and administration of California Department of Education Family Child Care Provider Network, Child Care Food Program and Provider Training Program in compliance with local, Federal, State and agency requirements. She/he will lead a team of Specialist to improve the quality of care offered and business practices of providers through individualized case management, on-going training, technical assistance and peer-to-peer support.


  • Provide leadership, management and administration of CDE Family Child Care Provider Network, Child Care Food Program and Provider Training Program contracts and ensures compliance with local ,Federal, State and agency regulations and polices and procedures
  • Leads the planning, implementation and monitoring processes for provider recruitment, enrollment and training
  • Partners with the department management team to identify the needs and trends of providers/families and shares findings within the agency
  • Seeks out opportunities for collaboration among providers, provider associations, community partners and funders
  • Develop and  implement written policies and procedures for program participants and program staff
  • Collaborate with the program management team and Director of Provider Services to integrate and streamline systems of support to Family Child Care providers
  • Supervises program staff to ensure that they have the knowledge, resources, support and oversight to conduct their work in a professional manner
  • Ensures all required program documentation, reports and evaluations are accurate and completed in a timely manner 
  • Develop and maintain an on-going and consistent communication system for program participants, staff community partners and funders
  • Coordinates and attends resource sharing venues for provider-identified information and training opportunities
  • Represents the agency with professionalism and actively participates in community trainings, outreach, and meetings
  • Actively recruit providers to ensure that programs are at full capacity with a viable wait list
  • Updates provider information on the R&R database
  • Other related duties as assigned.


  • Knowledge of child care local, State and Federal regulations
  • Bilingual in Chinese required
  • Deep knowledge of family child care issues and best practices as well as licensing regulations
  • Experience in supporting family child care providers through a relationship-based, client centered approach
  • Experience developing, administering and supporting child care related programs and projects
  • Understanding of case management, self-reflective practice and goal setting
  • Ability to work with a diverse staff and client population
  • Computer skills:  Microsoft Office, various provider-based databases and reporting systems
  • Experience in the development and implementation of performance objectives and outcomes
  • Highly developed administrative and organizational skills
  • Experience in budget development, monitoring and implementation
  • Managerial and supervisory experience preferred
  • Flexible schedule, including evenings and some weekends
  • 5+ years of work experience in the early childhood education field or 2 years of supervisory experience


  •  BA/BS Degree in Child Development or related field


How to APPLY:

Please submit a cover letter, your resume and a copy of your transcript, to